Troubleshooting

This page contains helpful information for troubleshooting occasional problems with the RIPEstat UI

Blank page on load

On rare occasions RIPEstat will fail to update to the latest version and will instead display a blank page. This can be resolved by clearing your browser's site cache. Clearing the cache can be found in your browser's preferences or options.

Reset

If you want to reset the app to its default settings, you can do so by going into the RIPEstat preferences (lower left, in the sidebar) and clicking on the "RESET APP TO DEFAULT STATE" button.

Can't drag infocards to new locations anymore

Recently RIPEstat moved to a new fixed layout engine called Masonry for more predictable layouts, but this has the side effect of preventing dragging of infocards to preferred locations. To revert back to the previous engine (named Packery), you can go to the RIPEstat preferences and select it from the Layout Options.